Privacy Policy

Who we are

King Pest Solutions, LLC ("King Pest Solutions", "we", "us") is a pest-control company serving McAllen, Edinburg, Mission, Pharr, Weslaco, San Antonio, Houston, and Austin, TX. Contact: (956) 407-0959 · ericdeleon43@gmail.com · McAllen, TX.

Information we collect

• Contact information you provide when you call us, request an estimate, or submit a form on this website (name, phone number, email, service address, message).
• Service-notification sign-up information when you register through our customer portal or a QR sign-up form at your property: phone number, building/unit, and language preference (English/Spanish).
• Consent records: when you opt in to text notifications we store the exact disclosure you agreed to, the time of consent, and the sign-up source.
• Portal account information for property managers and customers using our customer portal at app.kingpesttx.com (login email and account activity).

How we use your information

• To schedule, perform, and follow up on pest-control services.
• To send service notifications only — for example, an alert the day before a scheduled service and an optional same-day arrival notice. We do not send marketing messages through this program.
• To respond to estimates, questions, and support requests.
• We do not sell or rent your personal information.

SMS / text-message program

Our service-notification texts are sent only to people who opted in. The consent language presented at sign-up is:

"By providing your phone number, you agree to receive automated text messages from King Pest Solutions regarding your scheduled services. Msg & data rates may apply. Reply STOP to opt-out at any time."

"Al proporcionar su número de teléfono, usted acepta recibir mensajes de texto automatizados de King Pest Solutions sobre sus servicios programados. Pueden aplicar tarifas de mensajes y datos. Responda STOP para cancelar en cualquier momento."

• Frequency: typically one message the day before a scheduled service, plus an optional same-day arrival notice. Message and data rates may apply.
• Opt out any time: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT). Reply START to re-subscribe. Reply HELP for help, or contact us at (956) 407-0959.
• Once you opt out, we will not text you again unless you re-subscribe — opting out is never cleared by a new registration.
• Messages are delivered through Twilio, our SMS service provider. Mobile information is not shared with third parties for marketing purposes.

Sharing

We share information only with service providers that help us operate — such as Twilio (text delivery) and our website/portal hosting providers — and only for the purposes described above, or when required by law.

Retention & your choices

We keep service and consent records for as long as needed to provide services and meet legal and carrier requirements. You may request access to, correction of, or deletion of your information by contacting us at ericdeleon43@gmail.com or (956) 407-0959.

Children

Our services and website are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The "Last updated" date above reflects the current version.